Terms Of Subscription

ARTISTE ONLINE Artists are responsible for ensuring their provided payment method is valid, accurate and has sufficient funds. Payment is not made until provision of Service. The payment period is one month when ordering a monthly plan or one year when the annual plan is ordered. Valid payment methods are debit and or credit cards. We do not accept American Express cards, cash, cheques, bank transfers, cryptocurrency or any other payment methods.

ARTISTE ONLINE monthly and annual plans renew automatically, unless cancelled by the Artist. Artists can upgrade, downgrade, and or cancel at any time. It is possible to switch between monthly and annual plans. Artists with a monthly plan can switch to an annual plan at any time. Artists wanting to switch from an annual plan to a monthly plan can only switch to the same or a higher monthly plan. It is not possible to switch plans if the current plan is expired, or if it expires in less than 2 days. It is not possible to switch plans if a switch has already taken place within the last 2 days. Artists can secure the current pricing for the upcoming year by signing up for an annual plan. This option is exclusively available for annually paid plans and does not extend to the free plan.

ARTISTE ONLINE reserves the right and has full discretion to revise fees and pricing at any time, which might involve modifications to subscription fees across all available plans. Please be aware that these alterations will apply to both existing and future subscriptions. Artists will receive notifications regarding any changes by email and on the ARTISTE ONLINE website, at least fourteen (14) days before the price adjustment. Continued use of Services will be deemed as acceptance of the updated fees and pricing.

All subscription fees displayed on the ARTISTE ONLINE website are exclusive of VAT and/or sales tax. VAT rates vary by country and the applicable VAT rate will be displayed at checkout and on the final invoice based on the billing country.  In countries where VAT does not apply, sales tax or any other applicable taxes will be added to the total purchase price during checkout. In the event of any tax related discrepancies, the final checkout price will prevail.

When a subscription paid plan is not renewed, the account will be downgraded to a Free plan. The account will remain operational within the limitations of the Free plan for 30 days and will be disabled after this period. It means that during the 30 days, Artists will still be able to log in, access, export, and migrate their data, but will no longer be able to add new Products, create content, or use any paid-for features. To fully restore the account’s functionality, an upgrade to the appropriate paid plan will be required. 

In the event that a payment at the end of the subscription period is unsuccessful, for example due to insufficient funds, we will automatically retry charging the provided payment method every 24 hours for up to 7 days, and notify the Artist upon every attempt. If all attempts fail, the invoice will be marked as unpaid, and the Artist’s account will be downgraded to a free plan. 

Updated January 2025